❓ Frequently Asked Questions
General Questions
What is the TikTok Downloader?
The TikTok Downloader is a web application that allows you to download TikTok videos and images to your device. It supports both HD and standard quality downloads, along with audio extraction and metadata preservation.
Is it free to use?
Yes, the TikTok Downloader is completely free to use. There are no hidden fees, subscriptions, or premium features.
Do I need to create an account?
No account is required. You can start downloading immediately by simply pasting a TikTok URL.
Is it legal to download TikTok content?
Downloading TikTok content for personal use is generally acceptable. However, you should always:
- Respect copyright laws
- Follow TikTok's Terms of Service
- Only download content you have rights to use
- Don't redistribute downloaded content without permission
Technical Questions
What file formats are supported?
- Videos: MP4 format
- Images: Original format (usually JPG/PNG)
- Audio: MP3 format (when extracted separately)
- Image Galleries: ZIP archive containing all images
What video qualities are available?
- HD Quality: High-definition video (up to 1080p)
- Standard Quality: Regular quality video (usually 720p or lower)
The actual quality depends on the original TikTok video's resolution.
How long does it take to download?
Download time depends on several factors:
- File size: Larger files take longer
- Internet speed: Faster connection = faster downloads
- Server load: Peak times might be slower
- Video length: Longer videos have larger file sizes
Typical download times:
- Short videos (15-30 seconds): 10-30 seconds
- Medium videos (1-2 minutes): 30 seconds - 2 minutes
- Long videos (3+ minutes): 1-5 minutes
What's the maximum file size?
There's no hard limit, but very large files might:
- Take longer to process
- Require more stable internet connection
- Need more device storage space
Most TikTok videos are under 100MB, but some can be larger.
Can I download private TikTok videos?
No, only public TikTok content can be downloaded. Private or restricted content cannot be accessed.
Can I download TikTok Live videos?
Currently, TikTok Live streams cannot be downloaded as they are real-time content.
Browser & Device Support
Which browsers are supported?
Recommended browsers:
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
Mobile browsers:
- Chrome Mobile
- Safari Mobile
- Firefox Mobile
Can I use it on mobile devices?
Yes, the TikTok Downloader works on mobile devices through web browsers. For the best experience:
- Use Chrome Mobile or Safari Mobile
- Ensure stable internet connection
- Allow downloads when prompted
Do you have a mobile app?
Currently, we only have a web application. A mobile app may be available in the future.
Can I use it offline?
No, the TikTok Downloader requires an internet connection to:
- Process TikTok URLs
- Download content from TikTok servers
- Access the application
Download Process
How do I download a TikTok video?
- Copy the TikTok video URL
- Paste it into the input field
- Wait for processing (2-5 seconds)
- Choose your preferred quality
- Click download and save to your device
Can I download multiple videos at once?
Currently, you need to download videos one at a time. Batch download functionality may be added in future updates.
Can I download just the audio?
Yes, you can download audio tracks separately from videos. This is useful for:
- Music tracks
- Sound effects
- Background audio from image galleries
Can I download TikTok images/photos?
Yes, you can download:
- Individual images from photo posts
- Complete image galleries
- Background audio from image posts
What happens to the downloaded files?
Downloaded files are saved to your device's default download folder. You can:
- Move them to other folders
- Rename them
- Share them (respecting copyright)
- Delete them when no longer needed
Troubleshooting
Why is my download failing?
Common causes and solutions:
- Invalid URL: Check that you copied the complete TikTok URL
- Network issues: Ensure stable internet connection
- Browser problems: Try clearing cache or using a different browser
- File too large: Try downloading a smaller video first
- Server issues: Wait a few minutes and try again
Why is the video quality poor?
Possible reasons:
- Original TikTok video was low quality
- You selected "Standard" instead of "HD"
- Browser or device limitations
- Network compression during download
Why is there no audio in my downloaded video?
Some TikTok videos don't have separate audio tracks. Try:
- Downloading the audio separately
- Checking if the original TikTok has audio
- Using a different media player
Can I download TikTok videos that are region-restricted?
No, if a TikTok video is not accessible in your region, it cannot be downloaded.
Privacy & Security
Do you store my downloads?
No, all downloads are saved directly to your device. We don't store any files on our servers.
Do you track my usage?
No, we don't track your browsing or download activity. We respect your privacy.
Are my URLs stored?
URLs are processed temporarily to fetch content but are not stored permanently.
Is my data secure?
Yes, we use:
- HTTPS encryption for all connections
- Secure servers for processing
- No data collection or tracking
- Local storage only for your preferences
Do you share my information?
No, we don't collect, store, or share any personal information.
Features & Limitations
What features are available?
Current features:
- Video downloads (HD and Standard quality)
- Image gallery downloads
- Audio extraction
- Download history
- Theme customization
- Keyboard shortcuts
- Mobile support
Planned features:
- Batch downloads
- Download queue management
- More quality options
- Advanced filtering
- Social sharing
Are there any limitations?
Current limitations:
- One download at a time
- Public content only
- No private video access
- No live stream downloads
- File size depends on original content
Can I request new features?
Yes! We welcome feature requests through:
- Contact form
- GitHub issues
- Community feedback
Account & Settings
Do I need to create an account?
No account is required. The service works without registration.
Can I save my preferences?
Yes, your preferences are saved locally in your browser:
- Theme selection
- Default quality
- Download settings
- Notification preferences
Can I sync settings across devices?
Currently, settings are stored locally on each device. Cross-device sync may be added in the future.
How do I clear my download history?
You can clear your download history from the History page by clicking the "Clear All" button.
Support & Help
Where can I get help?
Support channels:
- Documentation: Check our User Guide
- Troubleshooting: See our Troubleshooting Guide
- Contact Form: Contact Page
- Email: clipx@zamdev.dev
How do I report bugs?
Please report bugs through:
- Contact form with detailed description
- GitHub issues (for technical problems)
- Email with screenshots and steps to reproduce
Can I contribute to the project?
Yes! We welcome contributions:
- Code improvements
- Bug fixes
- Feature suggestions
- Documentation updates
- Testing and feedback
Legal & Copyright
Is downloading TikTok content legal?
Downloading for personal use is generally acceptable, but:
- Respect copyright laws
- Follow TikTok's Terms of Service
- Don't redistribute without permission
- Use content responsibly
Can I use downloaded content commercially?
Commercial use depends on:
- Original content's copyright status
- TikTok's Terms of Service
- Local copyright laws
- Proper licensing and permissions
What about fair use?
Fair use depends on:
- Purpose of use
- Nature of the work
- Amount used
- Effect on market value
Consult legal advice for specific use cases.
Do you provide legal advice?
No, we don't provide legal advice. Consult a legal professional for copyright and usage questions.
Updates & Changes
How often is the service updated?
We regularly update the service with:
- Bug fixes
- Performance improvements
- New features
- Security updates
Will my downloads still work after updates?
Yes, downloaded files remain on your device and continue to work normally.
How do I know about new features?
New features are announced through:
- Website updates
- Release notes
- Community notifications
Can I suggest improvements?
Absolutely! We welcome suggestions through:
- Contact form
- GitHub issues
- Community feedback
- Email suggestions